Effective Date: 01/01/2025

Four Elements Service (“we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website https://fourelementservice.com (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect several types of information from and about users of our Website, including:

a. Personal Information

Information by which you may be personally identified, such as:

• Name
• Email address
• Phone number
• Address
• Any other identifier by which you may be contacted online or offline

SMS Communication Policy

By providing your number, you are agreeing to receive text messages from Four Elements Service. This includes automated reminders, marketing messages, and general inquiries. Message frequency will vary. Msg & data rates may apply. Reply HELP for help or STOP to opt-out. 

By using our services and the Website, you consent to receive SMS communications from us. Information obtained as part of the SMS consent process will not be shared with third parties/affiliates for marketing/promotional purposes.If you have consented to receive text messages from Four Elements Service., you may receive text messages related to recurring services, that include but are not limited to messages regarding service they need, confirm appointment information, answering customers question etc.

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, text “HELP”

b. Non-Personal Information

• IP address
• Browser type
• Pages visited
• Time spent on the Website
• Other analytical data

2. How We Collect Your Information

We collect information:

• Directly from you when you fill out forms on our Website (e.g., contact forms, service requests)
• Automatically as you navigate through the Website via cookies, web beacons, and similar technologies
• From third-party services (e.g., analytics providers)

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our HVAC and refrigeration services
• Respond to your inquiries and service requests
• Improve our Website and customer service
• Send periodic emails and updates (you can opt out at any time)
• Comply with legal obligations

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may disclose personal information:

• To our employees and contractors who need the information to provide services
• To service providers and partners who help with our operations
• To comply with legal requirements, such as a law, regulation, court order, or subpoena

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict the processing of your data
• Opt out of receiving promotional communications

To exercise any of these rights, please contact us at [email protected] or 847-350-8141.

7. Cookies

Our Website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, contact us:

Four Elements Service
Website: https://fourelementservice.com
Email: [email protected]
Phone: 847-350-8141